@erika3247: open up My Computer and select the appropriate drive. You should notice whether your data is there or not. #twelpforce 1 hour ago - via twitter
@el_klaha: Send us details about this PSN code issue to twelpforce@BestBuy.com, and we'll look into this for you. #twelpforce 2 hours ago - via twitter
@hardrocknguy: I'm very sorry. Email twelpforce@BestBuy.com with details and someone from my team will further assist. #twelpforce 3 hours ago - via twitter